Call us on 1300 773 773 (Mon-Fri, 9am-5pm AEST)
How to claim

If you, your partner or your legal representative need to make a claim under your Policy, contact us as soon
as possible:

  • Phone

1300 773 773
(Mon-Fri, 9am-5pm AEST)

  • Email

  • Mail

Claims Manager We Protect
PO Box 1192
Chatswood NSW 2057

Download a claim form at the button above, or we can send one to the claimant by mail or email.

Please note, we may require the following, at the claimant’s expense, in support of the claim:
  • the treating doctor or specialist to complete a form
  • relevant medical information, including any tests or medical results that we request
  • sufficient proof (to our satisfaction) of the claim, supported by appropriate certification with a confirmed diagnosis by a Medical Practitioner who is a specialist in the field and approved by us.
We reserve the right to require the Life Insured or the Child Insured to undergo any medical tests or, in the event of death, to request a post-mortem examination. We may addionally undertake investigations into your claim as we require. Please note, we'll meet the cost of any of these requirements.

We’ll discuss the requirements of your claim at the time you contact us, and keep you informed of the progress of your claim.
Brochures and forms Make a claim Our Promise To You

We Protect products are issued by Hannover Life Re of Australasia Ltd ABN 37 062 395 484 and are distributed and promoted by We Protect which is a trading name of Select AFSL Pty Limited ABN 34 151 931 618, Australian Financial Services Licence 408647 of PO Box 1192, Chatswood NSW 2057. This website provides general product information only. Please refer to the relevant Product Disclosure Statement before you decide to take out a We Protect product.