If you, your partner or your legal representative need to make a claim under your Policy, contact us as soon
as possible:
- Phone
1300 773 773
(Mon-Fri, 8am-4pm AEST)
claims@weprotect.com.au
Hannover Life Re of Australasia Ltd.
Tower 1, Level 33
100 Barangaroo Avenue
SYDNEY NSW 2000
Download a claim form at the button above, or we can send one to the claimant by mail or email.
Please note, we may require the following, at the claimant’s expense, in support of the claim:
- the treating doctor or specialist to complete a form
- relevant medical information, including any tests or medical results that we request
- sufficient proof (to our satisfaction) of the claim, supported by appropriate certification with a confirmed diagnosis by a Medical Practitioner who is a specialist in the field and approved by us.
We’ll discuss the requirements of your claim at the time you contact us, and keep you informed of the progress of your claim.